Report a problem to the council
Wyndham takes reports through its online 'Requests and Issues' portal. You can register to track all your requests, or report as a guest. The council's phone line also answers outside business hours for urgent issues.
How to report it
- Report a problem (official)
- Requests and Issues portalRequest a service, report an issue, ask a question or give feedback. As a guest you'll get a tracking number by email or SMS.Report an issue →
- Urgent issues after hours
- 1300 023 411The council says the number is available 24 hours a day; outside business hours, urgent issues go to its after-hours service.Call →
- Missed bin
- Report it by the next working dayIf your bin isn't collected by 5pm on your collection day, report it and leave the bin out. The council allows two working days for the truck to return.Report a missed bin →
- Damaged, missing or stolen bin
- Bin requests pageLeave an empty damaged bin on the nature strip after collection; the council says it is usually repaired or replaced within 2 working days.Bin requests →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.