Report a problem to the council
Nillumbik has one 'Report' page that links to a separate online form for each kind of problem: road, footpath and trail issues, drainage, street lights, trees, graffiti, dumped rubbish, abandoned or illegally parked vehicles, noise, and bin problems. For urgent matters, the council asks you to phone.
How to report it
- Report a problem (official)
- Online forms by categoryPick the category that matches your problem. If you can't find it, contact Customer Service.Report a problem →
- Bin problems
- Missed, damaged, broken, missing or stolen binsReport a missed bin by 2pm on the second business day after your collection day; the council won't return for bins reported after that, or for bins that weren't out by 6am.Report a bin problem →
- Phone (business hours)
- 9433 3111Call →
- After hours (urgent only)
- 9433 33345pm to 8.30am on weekdays and all day on weekends. For example: a tree fallen across a council road or footpath, a flooded or blocked road or drain, a missing drain pit lid, injured animals, livestock on roads, or a dead animal on a council road.Call after hours →
- Emergencies
- 000 for life-threatening emergencies
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
The after-hours list above is a selection from the council's contact page; see that page for the full list and the hours for dog pick-ups and dog attacks. Snap Send Solve is an independent third-party app, not run by the council.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.