Report a problem to the council
Where to report each kind of problem. The council has online forms grouped by topic. If you leave your contact details, the council can report back to you. For a safety hazard, phone: the main number also takes after-hours calls.
How to report it
- Report an issue (official)
- Online forms by topicBins and dumped rubbish; roads, streets, drains and footpaths; trees and nature strips; graffiti, abandoned vehicles, barking dogs and fire hazards; and general requests.Report an issue →
- Safety hazards and after hours
- (03) 9518 3555The council asks you to phone this number for a safety hazard. Outside business hours and on public holidays, call it and follow the prompts.Call →
- Missed or damaged bin, dumped rubbish
- Bins and dumped rubbish formReport a bin issue →
- Roads, footpaths and drains
- Roads, streets, drains and footpaths formReport a road issue →
- Fallen trees and branches
- Trees and nature strips formReport a tree →
- Graffiti, abandoned vehicles, barking dogs, fire hazards
- Community issues formReport it →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.