Report a problem to the council
Where to report a problem. The council takes reports and requests (roads, footpaths, public toilets, graffiti and more) through its Community Portal, and through the Snap Send Solve app. Reports made outside business hours are actioned on the next working day, so urgent issues should be phoned in.
How to report it
- Report It or Request It (official)
- Council Community PortalFor road, footpath or public toilet maintenance, graffiti and other requests.Report an issue →
- Urgent issues
- Phone (03) 5871 9222The council asks for urgent issues, such as trees blocking roads or wandering animals, to be phoned in.Call →
- Snap Send Solve
- Photo reports sent to the councilThe council promotes this independent app for potholes, graffiti, dumped rubbish and damaged street signs. Reports made outside business hours are actioned on the next working day.Council's Snap Send Solve page →
- Road problems
- Council roads, or Transport Victoria for arterial roadsIssues on or near an arterial road go to Transport Victoria (formerly VicRoads); the council's page has a map and list of arterial roads.Which authority? →
- Streetlight faults
- Reported to PowercorReport a streetlight →
- Missed, damaged or stolen bins
- Report to the councilReport a bin →
- Emergencies and warnings
- Council emergency dashboardEmergency dashboard →
Snap Send Solve is an independent third-party app, not run by the council; the council's page says reports made through it are sent directly to the council.
Sources — check it yourself
- Moira Shire Council — Home page (Report It or Request It; contact details) · Sep 2026
- Moira Shire Council — Snap Send Solve · Sep 2026
- Moira Shire Council — Report an Issue with a Road: Transport Victoria or Council? · Sep 2026
- Moira Shire Council — Missed or damaged bin? · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.