Report a problem to the council
Where to report each kind of problem. The council's Services page links to an online request form for each issue, and you can track your requests in its MyCouncil portal. For urgent hazards, including after hours, the council asks you to phone (03) 9205 5555 and follow the prompts.
How to report it
- Report an issue (official)
- Services page, by topicWaste and graffiti, roads and streets, trees and parks, parking, local laws, health and building issues.Report an issue →
- Urgent and after-hours
- (03) 9205 5555The council responds outside business hours to hazards posing an immediate threat: urgent road or footpath hazards (including syringe collection), urgent or persistent noise, unsafe buildings, council trees in danger of falling, urgent issues in parks, damage to council buildings, animal attacks and contained stray dogs. Parking enforcement requests must be lodged online.Call →
- Missed bin
- Report within 48 hours of collection dayCheck your collection calendar first; the council collects a reported bin within 24–48 business hours.Report a missed bin →
- Dumped rubbish, blocked drains
- Street cleansing and maintenance requestsReport dumped rubbish →
- Damaged road or footpath
- Roads and footpaths requestsReport a road or footpath →
- Parking and abandoned vehicles
- Parking enforcement (online only)Request parking enforcement →
- Syringes
- Report a syringeUrgent syringe collection can also be requested on (03) 9205 5555.Report a syringe →
- Snap Send Solve
- Independent appA third-party app that forwards reports to councils. We didn't find it mentioned on the council's pages we checked; the council's own forms are on its Services page.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000. The report pages were checked on the council's site as archived in January and February 2026.
Sources — check it yourself
- Yarra City Council — Services (report and request forms), read from an archived copy · Feb 2026
- Yarra City Council — Contact us (after-hours emergencies), read from an archived copy · Jan 2026
- Yarra City Council — Bin collection (missed bins), read from an archived copy · Jul 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.