Report a problem to the council
Where to report each kind of problem. The council's Report page links to an online form for each issue. For dumped rubbish and illegally parked vehicles, the council directs you to Snap Send Solve. For an emergency that needs the council, phone 9262 6333, which also takes after-hours calls.
How to report it
- Report an issue (official)
- Online forms by topicAnimals, footpaths, parks and playgrounds, trees, missed bins and abandoned vehicles. For a wandering dog or cat, phone the council.Report an issue →
- Emergencies and after hours
- (03) 9262 6333The council's contact page says to call this number to contact the council about an emergency, including after business hours.Call →
- Missed bin
- Missed bin collection form (garbage, recycling or FOGO)Report a missed bin →
- Damaged footpath
- Footpath formReport a footpath →
- Trees, parks and playgrounds
- Tree or park maintenance formsReport a tree →
- Abandoned or unregistered vehicle
- Abandoned vehicle formReport a vehicle →
- Dumped rubbish, illegal parking
- Snap Send SolveThe council's Report page sends these reports to Snap Send Solve, an independent app that forwards them to the council. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.