Report a problem to the council
Walcha Council takes requests through an online form it calls "Report It!", which covers roads and signs, trees and overgrown vegetation, rubbish, animals, public health and safety, water and sewer, public toilets, parks and reserves, traffic and parking, building and development, illegal camping and council facilities. The form asks which locality you are in — Walcha, Walcha Road, Woolbrook, Yarrowitch, Tia, Nowendoc, Niangala or Wollun — so rural reports get routed properly. Below is where to send each type of issue, plus the things that belong to someone other than the council.
How to report it
- Report to the council (official)
- "Report It!" online form, or (02) 6774 2500Requests are actioned during office hours by the customer service team. The form lets you attach a photo and pin the location.Open the Report It! form →
- Urgent / after hours
- 0427 774 544The council's on-call after-hours number, for matters that cannot wait for office hours. In an emergency or life-threatening situation call Triple Zero (000).Call after-hours →
- Missed bin or waste service problem
- (02) 6774 2500The council's Garbage Collection page asks residents to phone the council directly about service problems.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council or authority. Not run by the council.
- Not always the council's job
- Street lights, power outages and fallen powerlines → Essential Energy 13 20 80Essential Energy is the electricity distributor for the New England tablelands; the council's own Emergency Services page lists 13 20 80 for outages and emergencies.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.