Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin, graffiti — is to lodge it through the council's official 'Report it to Council' hub, which routes your request to the right team. Below is where to report each type of issue, plus an independent app that works for any council.
- Report it to Council (official hub)
- Roads, parks, waste, animals, health & safety and more, by categoryMost categories link to an online e-request form (Citywatch/ePathway).
- Roads & footpaths (potholes)
- Request Road Maintenance – Potholes (online form)
- Waste & illegal dumping
- Report Roadside Litter or Dumped Rubbish; Waste Hotline 1800 623 895
- Vandalism & graffiti
- Request Graffiti Removal (online form)
- Street lighting
- Report Street Lighting Issues (online form)The council maintains the pole; the energy provider (Ausgrid in this area) fixes the light itself.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
For urgent safety hazards, call the customer service line rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.