Report a problem to the council
Where to report a problem. The council's 'Report' page has online request forms by category — roads, drains, footpaths and signs; trees, parks, gardens, reserves and trails; rates; and waste — plus forms for health and food complaints and fire hazards. For anything urgent, phone the council.
How to report it
- Roads, drains, footpaths and signs
- Online request formReport a road or drainage issue →
- Trees, parks and everything else
- Choose a category on the council's Report pageCategories include trees, parks, gardens, bush reserves and trails; rates; waste; health and food complaints; fire hazards; and general feedback.Report an issue →
- Missed, damaged or stolen bin
- Online waste request form, or 5662 9200Waste service request →
- Phone
- (03) 5662 9200 — including after hours for emergenciesThe council asks you to phone for urgent requests. Phone lines are staffed 8.30am–5pm on weekdays; the same number is listed for after-hours emergencies.Call →
- Emergencies
- 000 for police, fire or medical emergencies
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council, although South Gippsland lists it on its contact page.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. For the council's own forms and phone line, see the links above.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.