Contact & services
How to get in touch with Mount Alexander Shire Council.
Contact details
- Phone
- (03) 5471 1700Customer service Monday to Friday, 8.30am–5pm. After hours, the same number takes urgent calls (follow the prompts).Call →
- info@mountalexander.vic.gov.auOr use the council's online enquiry form, which gives you a reference number.Email →
- Customer Service Centre
- Castlemaine Civic Centre, corner of Lloyd and Lyttleton Streets — Mon–Fri 8.30am–5pmClosed on weekends and public holidays. Payments, permits and planning enquiries, venue bookings and VicRoads agency services. Planning staff are available in person on Monday, Wednesday and Friday.Visit us →
- Postal address
- PO Box 185, Castlemaine VIC 3450
- Hearing or speech impairment
- National Relay Service — TTY 133 677, Speak and Listen 1300 555 727, then ask for (03) 5471 1700
- Report a local problem
- See the 'Report a problem' page
Sources — check it yourself
- Mount Alexander Shire Council — Call us · Sep 2026
- Mount Alexander Shire Council — Email us · Sep 2026
- Mount Alexander Shire Council — Visit us · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.