Report a problem to the council
Where to report a problem. The council takes requests through an online form at any time of day, and by phone. For anything urgent, the council asks you to call. Some main roads in the area are managed by the state, not the council, so road problems go to whichever of them is responsible.
How to report it
- Report or request (official)
- Make a request — online formSubmit a request or report an issue to the council at any time, day or night.Make a request →
- Missed bin
- Call Cleanaway on 03 5023 2307, or report onlineReport the day after your scheduled collection. Bins over 75 kg, overfilled, blocked by a car or pole, or placed in the bowl of a court may not be emptied.Report a missed bin →
- Roads and footpaths
- Council roads: phone, online form or Snap Send SolveThe council maintains most local roads and footpaths. VicRoads (Transport Victoria) manages some main roads, including the Calder Highway (Fifteenth Street), the Sturt Highway (Deakin Avenue), sections of Seventh and Eleventh Streets, and Ranfurly Way; report those to VicRoads on 13 11 70.Report a road issue →
- Trees, parks and playgrounds
- Report a tree, park or playground issueReport a tree or park issue →
- Graffiti or vandalism
- On council-owned property, buildings and facilitiesReport graffiti →
- Phone
- 03 5018 8100The council says urgent calls outside business hours are directed to its out-of-hours customer service team.Call →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council, which links to it from its own report page.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. For the council's own forms and phone line, see the links above.
Sources — check it yourself
- Mildura Rural City Council — Report it · Sep 2026
- Mildura Rural City Council — Make a request · Sep 2026
- Mildura Rural City Council — Report a road issue · Sep 2026
- Mildura Rural City Council — Report a missed bin collection · Sep 2026
- Mildura Rural City Council — Contact Council · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.