Report a problem to the council
Where to report each kind of problem. The council's 'Pay, report, request' hub groups its online forms by topic, and you can track a request with its reference number on the contact page. The council only handles issues inside the City of Melbourne area; its boundary map shows where that is.
How to report it
- Report an issue (official)
- Pay, report, requestForms for waste, cleaning and maintenance; parking; graffiti; noise; and other services.Report an issue →
- Missed bin or waste service issue
- Waste management request formReport a bin issue →
- Street cleaning, dumped rubbish, maintenance
- Street cleaning and maintenanceReport it →
- Graffiti
- Managing graffitiReport graffiti →
- Noise
- Report a noise issueReport noise →
- Phone
- (03) 9658 96587.30am–6pm, Monday to Friday (not public holidays). The contact page doesn't list a separate after-hours number.Call →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000.
Sources — check it yourself
- City of Melbourne — Pay, report, request · Sep 2026
- City of Melbourne — Contact us · Sep 2026
- City of Melbourne — Bins and collections (report issues) · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.