Report a problem to the council
The quickest way to get something fixed in Quirindi, Werris Creek or any of the villages — a pothole on a shire road, dumped rubbish, a missed bin, wandering livestock — is to lodge it through the council's official channel so it gets a job number. Below is where to report each type of issue, plus an independent app that works for any council.
How to report it
- Report to the council (official)
- "Report It" online customer request form, or (02) 6746 1755The form covers potholes, abandoned vehicles, general service requests and other council-managed assets. The council's main phone number is also its 24-hour emergency response line.Open the Report It form →
- Missed or damaged bin
- Council's "Report an issue with your Bin" pageUse this for a missed collection, a damaged bin or a request for a new or additional bin. Bulky-waste clean-up enquiries go to the contractor, J R Richards & Sons, on 1800 836 118.Report a bin issue →
- Illegal dumping
- Council's illegal dumping page, or the EPA Environment Line 131 555Council publishes a dedicated illegal-dumping page; the NSW EPA Environment Line takes reports statewide.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Liverpool Plains Shire Council publishes its own page explaining what can be reported through it — illegal dumping, tree and vegetation issues, damaged playground equipment, parking, road safety and footpath maintenance among them. It is not run by the council.
- Not always the council's job
- Faulty street lights → Essential EnergyEssential Energy is the electricity distributor across the New England North West region, including the Liverpool Plains; it maintains and repairs the street-light network. Road closures and emergency information for the shire are also collected on the council's Disaster Dashboard.
For urgent safety hazards, call (02) 6746 1755 rather than filling in a form — that number is answered for emergency response outside office hours. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
- Liverpool Plains Shire Council — Report It (customer request form) · 2026
- Liverpool Plains Shire Council — Contact us · 2026
- Liverpool Plains Shire Council — Snap Send Solve · 2026
- Liverpool Plains Shire Council — Illegal dumping
- Liverpool Plains Disaster Dashboard (road closures, floods, fires)
- Essential Energy — report a streetlight fault
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.