Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin — is to lodge it through the council's official channel. Below is where to report each type of issue, plus an independent app that works for any council.
- Report to the council (official)
- "Report a Concern" online form, or (02) 6953 0911The form covers roads, footpaths, drainage, parks, waste/recycling, animals, public health and more. Council's main phone line is answered 24/7, including after-hours emergencies.
- Missed bin
- Same form, or (02) 6953 0911Must be reported within 24 hours of your regular collection day.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
- Not always the council's job
- Faulty street lights → Essential EnergyEssential Energy is the electricity distributor for the Riverina/Murrumbidgee Irrigation Area; it maintains and repairs the street-light network.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.