Report a problem to the council
Where to report a problem. The council's 'Report an Issue' form covers animal management, bins, fire prevention, footpaths, graffiti, health risks, maintenance of parks and playgrounds, roads, rubbish dumping and abandoned vehicles, and lets you attach photos. You can also phone the council.
How to report it
- Report an issue (official)
- Online form — pick a category and describe the locationReport an issue →
- Phone
- 1300 367 700The contact centre is open 8.30am–5.15pm, Monday to Friday. The council says an after-hours phone service operates outside these hours for urgent issues.Call →
- Missed bin
- Cleanaway — 1800 007 543Call →
- latrobe@latrobe.vic.gov.auEmail →
- Emergencies
- 000 in an emergency
- One app for any council
- Snap Send SolveThe council's contact page mentions it for non-urgent issues. It is an independent app, not run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. The council pages here were read from archived copies (May 2026) because the council's website doesn't accept automated requests from us.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.