Report a problem to the council
The quickest way to get something fixed — a pothole on a shire road, a water leak, a missed bin — is to lodge it through the council's official channel. Gwydir runs a single online 'Report a problem' form for the whole shire, and publishes a set of after-hours emergency numbers that are split by town, because Bingara and Warialda have separate on-call crews. Below is where to report each type of issue, plus an independent app that works for any council.
How to report it
- Report to the council (official)
- "Report a problem" online form, or (02) 6724 2000The form is linked from the council's home page under Top Tasks. Office hours are 9:00am–12:30pm and 1:30pm–4:00pm each weekday at both Bingara and Warialda.Open the report form →
- Missed bin or bin repair
- Waste Hotline 1300 736 719The hotline handles missed services, collection-day enquiries, bin repairs and free replacement compost bags for kitchen caddies. Kerbside collection is run for Council by JR Richards & Sons.
- After-hours emergencies (by town)
- Roads — Bingara 0459 936 379, Warialda 0459 935 047Water & sewerage: Bingara 0459 495 742, Warialda 0428 291 206, North Star 0427 291 274. Ranger and waste/landfill: 0417 792 650. Building maintenance and security: 0427 906 471. (Council's Contact Council page.)
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
- Not always the council's job
- Faulty street lights → Essential EnergyEssential Energy is the electricity distributor across regional NSW including the North West Slopes; it maintains and repairs the street-light network. Road closures on state highways are on Live Traffic NSW, which the council links from its home page.
For urgent safety hazards, call rather than filling in a form — and use the after-hours number for your town, since Bingara and Warialda are rostered separately. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
- Gwydir Shire Council — Report a problem (online form) · 2026
- Gwydir Shire Council — Contact Council (phones, offices, after-hours numbers) · 2026
- Gwydir Shire Council — Waste Collection (Waste Hotline) · 2026
- Snap Send Solve — report via one app (independent; routes to your council)
- Essential Energy — report a streetlight fault
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.