Contact & services
How to get in touch with Greater Shepparton City Council, from the council's own contact page.
Contact details
- Phone
- (03) 5832 9700Call centre open Monday to Friday, 8.15am–5pm.Call →
- council@shepparton.vic.gov.auFor general, non-urgent enquiries. Urgent issues and hazards should be phoned in.Email →
- SMS
- 0427 767 846Business hours only, for general non-urgent enquiries; not a callable or after-hours number.
- Council office and payment counter
- 90 Welsford Street, Shepparton — Monday to Friday, 9am–4pmThe council describes these as temporary limited opening hours.
- Postal address
- Locked Bag 1000, Shepparton VIC 3632
- Pay by phone
- 1300 181 761Automated line for rates, animal registration, infringements and other payments.
- National Relay Service
- 133 677Ask for (03) 5832 9700.
- Report a local problem
- See the 'Report a problem' page
Sources — check it yourself
- Greater Shepparton City Council — Contact Us · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.