Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin — is to lodge it through the council's official channel. Below is where to report each type of issue, plus an independent app that works for any council.
- Report to the council (official)
- Customer service: 1300 653 538 or (02) 6036 0100Or use the Contact Us page. Offices at Holbrook and Culcairn.
- After-hours emergencies
- Roads/storms/drainage and water/sewerage after-hours numbers listed on the council's Emergency Contacts pageFor flood or storm emergencies, call the SES on 132 500.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council; we found no confirmation Greater Hume actively monitors it, but the report is routed to the council regardless.
- Not always the council's job
- Faulty street lights → Essential EnergyEssential Energy is the electricity distributor for the Riverina, including the Greater Hume area; it maintains and repairs the street-light network.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.