Report a problem to the council
Where to report a problem. The council's online 'Request or report' selector routes your report to the right team. For urgent problems with council property or services outside business hours, phone the main number and your call goes to the council's out-of-hours service.
How to report it
- Report or request (official)
- Online 'Request or report' selectorCategories: pets, animals and pests; litter, bins, hard rubbish and recycling; parks, playgrounds and open spaces; parking and abandoned vehicles; roads, drains and footpaths; street furniture, lights and signs; trees, gardens and grass; hazards and vandalism; other issues.Report a problem →
- Phone (incl. after hours)
- 03 5272 5272Outside business hours, calls about emergencies with council property or services go to the council's out-of-hours service.Call →
- Missed bin
- Missed bin reportReport a missed bin →
- Dumped rubbish or litter
- Litter and dumped rubbish reportReport dumped rubbish →
- Geelong City App
- The council's own app for reports and requestsAbout the app →
- Emergencies
- 000 in a life-threatening or time-critical emergencyAs listed on the council's contact page.
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council, and the council says it can't guarantee to act on reports that reach it through third-party apps if they are misaddressed or incomplete. It asks residents to report directly.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. The council's contact page says it cannot guarantee to action requests from third-party forms and apps, and it encourages you to use its own form or phone line.
Sources — check it yourself
- City of Greater Geelong — Request or report · Sep 2026
- City of Greater Geelong — Contact us · Sep 2026
- City of Greater Geelong — Bin services · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.