Report a problem to the council
Where to report a problem. The council's 'Requests and payments' page lists an online form for each type of request, searchable by category (roads, footpaths, drainage, trees and parks, bins and more). If you can't find the right form, lodge a general request or phone the council.
How to report it
- Report or request (official)
- Requests and payments — online forms by categoryFind a request form →
- Missed bin
- Report a missed rubbish, recycling or organics binLeave the bin at the kerb and add your contact details; the council will tell you when the truck will return.Report a missed bin →
- Footpaths
- Report a footpath that needs maintenanceReport a footpath →
- Drains
- Blocked drain or surcharging pitReport a drain →
- Anything else
- General customer requestCustomer service officers monitor these during business hours, 8.30am–5pm, Monday to Friday.Lodge a general request →
- Phone and email
- 1300 002 642 · requests@bendigo.vic.gov.auThe council's contact page doesn't list a separate after-hours number (checked Sep 2026).Call →
- Emergencies
- 000 in an emergencyAs shown on the council's emergency dashboard.
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. For the council's own forms and phone line, see the links above.
Sources — check it yourself
- City of Greater Bendigo — Requests and payments · Sep 2026
- City of Greater Bendigo — Report a missed bin · Sep 2026
- City of Greater Bendigo — General customer request · Sep 2026
- City of Greater Bendigo — Contact us · Sep 2026
- City of Greater Bendigo — Emergency dashboard · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.