Contact & services
The ways to get in touch with Glenelg Shire Council, from the council's own Contact Us page. The one phone number works across the Shire.
Contact details
- Phone
- 1300 453 635 (1300 GLENELG)Also the number for urgent council issues after hours — follow the prompts.Call 1300 453 635 →
- enquiry@glenelg.vic.gov.auEmail the council →
- Portland Customer Service Centre
- 71 Cliff Street, Portland9.00am–5.00pm, Monday to Friday. Also the Municipal Office and Council Chambers.
- Heywood Customer Service Centre
- 77 Edgar Street, Heywood9.00am–5.00pm, Monday to Friday.
- Casterton Customer Service Centre
- 67 Henty Street, Casterton9.00am–5.00pm, Monday to Friday.
- Post
- PO Box 152, Portland VIC 3305
- Rates
- Rates Unit: (03) 5522 2210, rates@glenelg.vic.gov.auCall the Rates Unit →
- Website
- glenelg.vic.gov.au
- Report a local problem
- See the 'Report a problem' pageThe online Service Request form, the phone line, or apps like Snap Send Solve.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.