← Glen Eira City Council
Report a problem

Report a problem to the council

Where to report each kind of problem. Most issues go through the council's online 'General enquiry or report an issue' form. Bins and dumped rubbish have their own online request forms, and road hazards are reported by phone.

How to report it

General enquiry or report an issue (official)
Online formReport an issue →
Missed bin
Report within 2 days of your collection dayUse the council's online request system or call 03 9524 3333. The same page has the form for a damaged bin.Bin collection questions →
Dumped rubbish
Online request formThe council treats rubbish left out for more than seven days as generally dumped.Dumped rubbish →
Road hazard or damaged kerb
Call 03 9524 3333For council roads. A hazard on the carriageway of an arterial road goes to VicRoads on 13 11 71.Kerbs, channels and roads →
Graffiti
The council's page points to Snap Send SolveGraffiti removal →
Illegally parked or abandoned vehicle
Online reportsPay / Report / Apply →
Urgent issues after hours
03 9524 3333, then follow the promptsCall →
One app for any council
Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →

Snap Send Solve is an independent third-party app, not run by the council.

Sources — check it yourself

Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.