Report a problem to the council
The council takes problem reports through its online 'Report an issue' form, by phone on (03) 5450 9333 or by email. The same number reaches the council's after-hours service for emergencies, including animal and livestock matters.
How to report it
- Report an issue
- Online 'Report an issue' formOr email council@gsc.vic.gov.au, or visit the customer service centres in Kerang or Cohuna.Report an issue →
- Missed bin
- Call the council on (03) 5450 9333If your bin was put out correctly and didn't contain prohibited items but wasn't emptied, report it to the council.Call →
- Missing or damaged bin
- Complete the council's bin repair or replacement formBin forms →
- Illegal dumping
- Report it to the councilIllegal rubbish dumping →
- After-hours emergencies
- (03) 5450 9333The council's after-hours service, including animal and livestock matters.Call →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000. For flooding and road closures, see the council's emergency management pages.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.