Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin — is to lodge it through the council's official channel. Below is where to report each type of issue, plus an independent app that works for any council.
- Report to the council (official)
- Use the online Reporting Issues (Service Requests) form, or call (02) 9725 0222Covers roads, footpaths, illegal dumping, graffiti and more via the council's 'Report It' hub.
- Illegal dumping
- Report to the council online or on (02) 9725 0222Also reportable to the NSW EPA RIDonline service.
- Bin problems
- Customer service on (02) 9725 0222
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
- Not always the council's job
- Faulty street lights → Endeavour EnergyThe council maintains the pole; the energy provider fixes the light itself.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.