Report a problem to the council
Where to report each kind of problem. The council's report page links to an online form for each common issue. For anything else, phone or email customer service during business hours, or use the urgent after-hours line.
How to report it
- Report an issue (official)
- Online forms by topicMissed, lost, stolen or damaged bins; roads and footpaths; illegal parking and abandoned vehicles; trees; dumped rubbish; graffiti on council property; building issues; and objections to council fines.Report an issue →
- Customer service
- 03 8470 8888 (8.30am–5pm weekdays), mailbox@darebin.vic.gov.auCall →
- Urgent, after hours
- 03 8470 8889The council's urgent after-hours line. For immediate threats to safety, call 000; for dangerous fallen trees or branches, the council points to the SES.Call →
- Bin problems
- Missed, lost, stolen or damaged bins; bin size changesReport a bin problem →
- Dumped rubbish
- Illegally dumped rubbish formFor litter and dumped rubbish that isn't booked hard waste.Report dumped rubbish →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.