Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin — is to lodge it through the council's official channel. Below is where to report each type of issue, plus an independent app that works for any council.
- Report to the council (official)
- Customer service: (02) 6648 4000Or use the online request/report forms on the council website.
- Bin problems
- Coffs Coast Waste Services: 1800 265 495Missed bins, damaged or additional bins and other kerbside-service issues.
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
- Faulty street light
- Essential Energy (distributor)Coffs Harbour is in Essential Energy's network area; report streetlight faults to Essential Energy, which maintains the lights.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.