Report a problem to the council
Where to report each kind of problem. The council's 'Report It' page sorts reports into categories and sends each one to the team responsible. You can also phone. Calls outside office hours go to the council's after-hours service.
How to report it
- Report It (official)
- Online 'Report It' formsCategories: bins, dumped rubbish and litter; trees, gardens and grass; parks, sportsgrounds and recreation; roads, drains and signs; abandoned vehicles and parking; animals; unsightly places; hazards and vandalism.Report it →
- Phone (incl. after hours)
- (03) 9249 4000Mon–Fri 8.45am–5pm. Outside those hours calls go to the after-hours service, which may call you back from 03 8311 8700. The council lists the same number as its emergency after-hours number.Call →
- Bin not emptied, damaged or missing
- Household bin formsBin forms →
- Dumped rubbish and litter
- Report a nuisanceReport dumped rubbish →
- Emergencies
- 000 for life-threatening emergencies; Police Assistance Line 131 444As listed on the council's emergency contacts page.
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council.
Sources — check it yourself
- Brimbank City Council — Report It · Sep 2026
- Brimbank City Council — Phone or email us · Sep 2026
- Brimbank City Council — Emergency contacts · Sep 2026
- Brimbank City Council — Littering and dumped rubbish · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.