Report a problem to the council
Where to report each kind of problem. Most maintenance issues go through one online 'Report an issue' form. For urgent or dangerous problems, such as a dog attack, a fallen tree on council land or a missing drain lid, phone the council at any time.
How to report it
- Urgent or dangerous issues
- (03) 9278 4444, any timeThe council's main number also takes after-hours emergency calls.Call →
- Report an issue (official)
- Online formRoads and footpaths (including street sweeping), trees on council land and nature strips, drains and pits, graffiti, street lights, public toilets, council buildings, and parks, playgrounds and sportsgrounds.Report an issue →
- Missed or damaged bin
- Missed bin formReport a missed bin →
- Dumped rubbish and public bins
- Public waste formReport dumped rubbish →
- Everything else
- The council's report page lists the right channel for each issueIncluding barking dogs, illegal parking and abandoned vehicles, noise, food safety and fire hazards.See all issues →
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council. In a life-threatening emergency, call 000.
Sources — check it yourself
- City of Boroondara — Report an issue · Sep 2026
- City of Boroondara — Contact us · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.