Report a problem to the council
The quickest way to get something fixed — a pothole, dumped rubbish, a missed bin, graffiti — is to lodge it through the council's official 'Report It' page. Below is where to report each type of issue, plus an independent app that works for any council.
- Report to the council (official)
- Report It: bayside.nsw.gov.au/report-itCovers potholes, waste, graffiti, fallen trees, abandoned vehicles, and more; automatically routes to the right team.
- Phone (24/7)
- 1300 581 299For urgent matters outside business hours.
- Waste & bin problems
- Submit a Waste & Recycling Request onlineMissed bins, damaged bins and clean-up bookings.
- Illegal dumping
- Report to the council / NSW EPA (RIDonline)
- One app for any council
- Snap Send SolveAn independent app that routes your report to the responsible council. Not run by the council.
- Not always the council's job
- Faulty street lights → AusgridThe council maintains the pole; the energy provider fixes the light itself.
For urgent safety hazards, call rather than filling in a form. Snap Send Solve is an independent third-party app (not run by the council) that routes your report to the responsible authority.
Sources — check it yourself
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.