Report a problem to the council
Where to report each kind of problem. The council's online form sends your report to the team responsible. For some issues, such as missed bins, trees and damaged footpaths, there is a dedicated form, and the council says that form is the quickest route. For anything urgent, phone.
How to report it
- Report a problem (official)
- Online 'Report a problem' formCovers animals, construction issues, council buildings, dumped rubbish, drainage and flooding, footpaths, graffiti, noise, parking, public toilets, public trees, roads, trolleys and waste.Report a problem →
- Urgent council issues
- (03) 9599 4444 (incl. after hours)The council asks you to phone for urgent risks involving a council facility, drainage, a public tree, a discarded syringe or offensive graffiti.Call →
- Missed bin
- Missed bin collection formReport a missed bin →
- Fallen or dangerous branches
- Report a public tree issueReport a tree →
- Raised or damaged footpath
- Footpath report formReport a footpath →
- Emergencies
- 000 for life-threatening emergencies; SES 132 500 for flood and stormAs listed on the council's report page.
- One app for any council
- Snap Send SolveAn independent app that sends your report to the responsible council or authority. It isn't run by the council.Open Snap Send Solve →
Snap Send Solve is an independent third-party app, not run by the council.
Sources — check it yourself
- Bayside City Council — Report a problem · Sep 2026
- Bayside City Council — Contact us · Sep 2026
- Snap Send Solve — Victoria (independent) · Sep 2026
Figures are current as at the dates shown and may change — always confirm with the linked source. See the notice at the bottom of the page for full details and how to report a correction.